myVW®
All things VW. All in one place.
Internal Combustion Engine (ICE) Vehicles
The myVW mobile app puts essential tools and information at your fingertips. Plus, get remote features at no additional charge for five years from the date of purchase when you activate VW Car-Net Remote Access.1
Enjoy features such as:
- Service reminders,2 scheduling, and history3
- Vehicle maintenance schedules
- Roadside assistance requests4
- Remote start (if equipped)5 and lock/unlock6
- Vehicle alerts7
- Last parked location8
- Parking info9
App features:
Remote commands1
Control your car when you’re next to it or miles away. Remote start5 the engine (if equipped), lock and unlock the doors,6 honk the horn, flash the lights, and more—right from the myVW app. Plus, you can sync your app with your Alexa to simply enable remote voice commands at home.
Service reminders2 and scheduling
Wondering when you need to service your vehicle? Save that mental energy for other items on your to-do list. We’ll give you a heads up when it’s time to service your vehicle—making it easy for you to schedule a service appointment with your preferred dealer.
Service history3
No need to hang on to those repair records. With myVW, you’ll always know what maintenance and repairs have been done on your vehicle as long as it was at a Volkswagen dealership. We automatically log every service visit for you in myVW—with dates, locations, and key services performed.
Roadside assistance requests4
We won’t leave you stuck on the side of the road. Whether you run out of gas, have a flat tire, or are faced with a dead battery, you can use myVW to request Volkswagen Roadside Assistance. A battery jump, tire change, or tow is just a few taps away.
Vehicle alerts7
Help keep tabs on your car when others take it for a drive, with custom boundary, speed, curfew, and even valet alerts (requires VW Car-Net activation).
Last parked location8
Forgot exactly where you parked? No need to wander around the parking lot. Use your myVW app to find your car—wherever you left it (requires VW Car-Net activation).
Parking info9
You can find a parking space more easily with Parkopedia®. The popular off-street parking app’s information is integrated directly into your myVW app (requires VW Car-Net activation).
Enrollment instructions
If your dealer initiated your enrollment, you’ll receive:
- A text message with a link to review and accept the Terms of Service
- An email with a link to create your Volkswagen ID password
Click on each of the above and follow the prescribed steps. Then:
- Download the myVW app10 from your app store
- Log in with your email address and password
- Your new Volkswagen should show up automatically in the app
- Create a four-digit PIN
- Activate Volkswagen Car-Net1 to enjoy 5 years of remote features, such as remote start5, remote lock/unlock6, and last parked location8
If your dealer did not initiate your enrollment:
- Download the myVW app10 from your app store
- Click “Sign up” and enter your email address and a password
- Once you accept the Volkswagen ID terms, you’ll get an email with a link
- Click on the email link and then follow the steps to set up your account
- If you do not see your car in the app:
- Enter the Vehicle Identification Number (VIN) found on the driver’s side of the dashboard—you can see it through your windshield
- Then verify your ownership by using the app to scan the QR code or enter the registration code—the app will advise which method is required for your vehicle
- Both items can be found in your vehicle’s infotainment screen at: Menu > Settings > VW Car-Net online services > Registration
- Create a four-digit PIN
- Activate Volkswagen Car-Net to enjoy 5 years of remote features1—such as remote start5, remote lock/unlock6, and last parked location8
Electric-powered Vehicles
The myVW mobile app puts essential tools and information at your fingertips. Plus, get remote features at no additional charge for five years from the date of purchase when you activate VW Car-Net Remote Access EV11
Enjoy features such as:
- Service scheduling and history3
- Vehicle maintenance schedules
- Roadside assistance requests4
- Remote battery charging7
- Remote climate controls7
- Charging station locator12
App features:
Remote battery charging7
Check your vehicle charging status remotely from anywhere. View battery charge state and charging progress. Or stop/start charging.
Remote climate controls7
Use climate control settings to set your desired temperature to heat or cool your vehicle before driving.
Charging station locator
Search for charging stations nearby—whether you’re out and about or en route to a new destination.12
Service scheduling
Time for service? myVW makes it easy to schedule a service appointment with your preferred dealer.
Service history3
No need to hang on to those repair records. With myVW, you’ll always know what maintenance and repairs have been done on your vehicle as long as it was at a Volkswagen dealership. We automatically log every service visit for you in myVW—with dates, locations, and key services performed.3
Roadside assistance requests4
We won’t leave you stuck on the side of the road. Whether you run out of gas, have a flat tire, or are faced with a dead battery, you can use myVW to request Volkswagen Roadside Assistance. A battery jump, tire change, or tow is just a few taps away.4
Enrollment instructions
If your dealer initiated your enrollment, you’ll receive:
- A text message with a link to review and accept the Terms of Service
- An email with a link to create your Volkswagen ID password
Click on each of the above and follow the prescribed steps. Then:
- Download the myVW app10 from your app store
- Log in with your email address and password
- Your new Volkswagen should show up automatically in the app
- Create a four-digit PIN
- Activate Volkswagen Car-Net11 to enjoy 5 years of remote EV features, such as remote battery charging7, remote climate controls7, and charging station location12
If your dealer did not initiate your enrollment:
- Download the myVW app10 from your app store
- Click “Sign up” and enter your email address and a password
- Once you accept the Volkswagen ID terms, you’ll get an email with a link
- Click on the email link and then follow the steps to set up your account
- Verify Ownership
- For Model Year 2021:
- If you do not see your car in the app:
- Enter the Vehicle Identification Number (VIN) found on the driver’s side of the dashboard—you can see it through your windshield
- Then verify your ownership by using the app to scan the QR code or enter the registration code. The app will advise which method is required for your vehicle. Both items can be found in your vehicle’s infotainment screen at: Menu> Settings>VW Car-Net online services> Registration
- For Model Year 2022:
- After you enter your VIN, proceed to your vehicle and follow these steps:
- Go to vehicle, select Menu on touchscreen
- Select "Users" from vehicle touchscreen
- Select "Add Primary User"
- Log in through VW ID either by QR Code or Email
- Create a four-digit PIN
- Activate Volkswagen Car-Net11 to enjoy 5 years of remote EV features—such as remote battery charging7, remote climate controls7, and charging station location12
Disclaimers
1. Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access requires a VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
2. Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
3. Service history is available as long as work was performed after January 2014 at a participating Volkswagen dealership.
4. Roadside Assistance is provided by a third party and is included with most new vehicles for 3 years or 36,000 miles (whichever occurs first). See owner’s literature or dealer for limitations and details.
5. Requires myVW mobile app, acceptance of Car-Net Terms of Service, and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
6. Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
7. Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates may apply.
8. Standard text and data rates may apply and acceptance of Car-Net Terms of Service . Do not use feature to locate stolen vehicle.
9. *Powered by Parkopedia. Requires parking facility participation. Volkswagen not responsible for accuracy of pricing & payment options, hours of operation, and features. See parkopedia.com for important information and details. Standard text and data rates may apply.
10. Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
11. Available on MY21 and newer ID.4 vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access EV requires a VW ID, myVW app, and myVW Account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services may connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
12. Charging station location information provided by a third party. Volkswagen is not responsible for accuracy of location or charger availability for any charging station shown.
