Volkswagen Car-Net®
Unlock five years1 of Remote Access2 and Safe & Secure3 at no charge
Capabilities beyond just convenience.
The myVW® app with vehicle-connect services from Car-Net® puts essential tools and information at your fingertips, such as Volkswagen Online Service Scheduling and Remote Access.
Gas-powered vehicles
Remote access commands1
Control your car when you’re next to it or miles away. Remote start2 the engine (if equipped), lock and unlock the doors,3 honk the horn, flash the lights, and more—right from the myVW app. Plus, you can sync your app with Alexa to simply enable remote voice commands at home.
Vehicle alerts4
Help keep tabs on your car when others take it for a drive, with custom boundary, speed, curfew, and even valet alerts.1
Last parked location
Forgot exactly where you parked? No need to wander around the parking lot. Use your myVW app to find your car—wherever you left it.5
Parking info
You can find a parking space more easily with Parkopedia®. The popular off-street-parking app’s information is integrated directly into your myVW app.6
Safe & Secure
Drive with confidence, knowing we’re here for you when things don’t go as planned. Enjoy a five-year complimentary Safe & Secure plan7 when you sign up for myVW8 and activate Car-Net.
For full details on this complimentary plan:
For more information and additional subscriptions:
Electric-powered vehicles
Remote battery charging
Check your vehicle charging status remotely from anywhere. View battery charge state and charging progress. Or stop/start charging.
Remote climate controls
Use climate control settings to set your desired temperature to heat or cool your vehicle before driving.
Safe & Secure
Drive with confidence, knowing we’re here for you when things don’t go as planned. Enjoy a five-year complimentary Safe & Secure plan7 when you sign up for myVW8 and activate Car-Net.
For full details on this complimentary plan:
For more information and additional subscriptions:
To enroll in VW Car-Net, call 833.922.1292. Already signed up? Visit carnet.vw.com
1. Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. Remote features require activation of VW Car-Net, a VW ID, a myVW account, cellular connectivity, network-compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles, and some features may require the most recent software update. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet.
2. Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
3. Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
4. Requires myVW Mobile App. Standard text and data rates may apply.
5. Do not use feature to locate stolen vehicle. Standard data rates may apply.
6. Requires parking facility participation. Volkswagen is not responsible for accuracy of pricing and payment options, hours of operation, and features. See parkopedia.com for important information and details. Standard text and data rates may apply.
7. Five (5) year complimentary plan applies to MY20 to MY23 vehicles equipped with Car-Net hardware. Most MY20 Passat vehicles are not equipped with Car-Net hardware. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. For customers who do not have an existing Safe & Secure plan, the Safe & Secure complimentary plan will begin on original (new, unused) vehicle in-service date or June 1, 2023, whichever is later. For customers who already have an active Safe & Secure subscription, complimentary plan will begin after paid subscription has been exhausted. Remainder of Safe & Secure plan is transferable. Paid subscription is required to continue services after complimentary plan expires. Services require VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of myVW and Car-Net Terms of Service. Offer not redeemable for cash. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. Always pay careful attention to the road and do not drive while distracted. All services and features may not be available on all vehicles. For example, ID.4 vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service. Some features may require the most recent software update. Certain Car-Net services may require additional payment for emergency and other third party services rendered such as towing or ambulance transport services. Standard text and data rates may apply.
8. Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
